Student job opportunity: CBE Computing/Digital Commons support staff

- Routine Maintenance
- check paper/toner in Pharos (Dawg Prints) printer [daily]
- check plotter maintenance cartridge [weekly]
- clean up Commons and Commons Classroom as necessary [daily]
- retrieve laptops to be reimaged from library, reimage, return to library [daily]
- assist with lab reimaging [quarterly, and as needed]
2. When at the Help Desk
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- provide first line tech support for drop-ins, and for questions arriving via phone and email, redirect as appropriate
- sell plots, replace plotter paper/ink/print heads as necessary
- transfer funds from student Husky Card accounts to Archnet accounts as requested by students
- hand out faculty/staff loaner equipment per online calendar (using own judgment in emergencies)
- receive new software/hardware, process, add to inventory and deploy per email
- handle packaging, paperwork, phone calls for equipment returns and repairs (RMAs)
- maintain online software/hardware inventory
- modify online calendar as needed
3. On-site Work [includes Commons workstations & Classroom]
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- install/move equipment
- provide on-site user assistance
- replace toner as requested in departmental printers
- troubleshoot/modify equipment (e.g. add RAM)
4. Special Projects [these will vary, examples are…]
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- reorganize storage
- assist with 3D printer workflow development
- assist with other CBE Computing development projects
ross mckenzie, senior computer specialist
university of washington / college of built environments
Box 355726 / seattle, wa 98195-5726
voice:(206)543-9949 / email: rmcken@uw.edu